Book “Crucial Confrontations” by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler
Chapter 2
Consider Six Sources of Influence Acting on People
Cell 1: Self, Motivate (Pleasure or Pain)
People base their actions on their individual motivation or disposition. Does the action motivate? Does the person enjoy the action independent of how others think or feel? Does it bring pleasure or pain?
Cell 2: Self, Enable (Strength or Weakness)
“Are [...]
